Towerbridge Inc. DBA TowerBridge Agency (“we,” “us,” or “our”) respects your privacy. We are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you:

• Visit our website
• Use our services
• Communicate with us

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information:

• Name
• Email address
• Phone number
• Company name
• Job title
• Payment and billing details (processed securely by third-party providers)
• Any information you provide through forms or communication

Important Note:
We do not share mobile information with third parties for marketing or promotional purposes.

However, we may share limited information with trusted service providers who help us deliver our services (such as customer support).

We do not share:

• Text messaging opt-in data
• User consent data

1.2 Non-Personal Information

We may also collect technical data, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and manage our services
• Process payments and subscriptions
• Respond to your inquiries
• Send service updates (and marketing messages only if you opt in)
• Improve website performance and user experience
• Meet legal requirements and protect our business

3. How We Share Your Information

We do not sell or rent your personal information.

However, we may share your data in the following situations:

• With trusted third-party providers (for payments, hosting, analytics, or communication)
• When required by law or legal process
• During a business transfer (such as a merger or acquisition)

4. Data Security

We use appropriate security measures to protect your data.

These include:

• Administrative safeguards
• Technical protections
• Physical security measures

However, no system is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve performance and content

You can disable cookies in your browser settings. However, some features may not work properly if you do.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Withdraw consent for marketing
• Restrict certain data processing

To exercise your rights, contact us at: info@towerbridge.us

7. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

8. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for their privacy practices. Therefore, we recommend reviewing their policies before sharing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do:

• We will update the effective date
• Changes will appear on this page

Your continued use of our services means you accept the updated policy.

10. SMS & Communication Policy

TowerBridge Agency may send SMS messages to users who have opted in.

These messages may include:

• Appointment reminders
• Follow-ups
• Service-related updates
• Frequency: Typically 1–3 messages per week
• Opt-out: Reply STOP at any time
• Rates: Standard messaging rates may apply

To subscribe, users must complete a form on our website:
https://towerbridge.us/contact/

11. Contact Information

If you have any questions, contact us:

Towerbridge Inc. DBA TowerBridge Agency
Email: info@towerbridge.us
Phone: +1 (407) 543-0101
Address: 773 Citrus Cove Drive, Winter Garden, FL 34787, USA